Dyson DC31 troubleshooting tips

If you are having problems with your Dyson DC31 handheld vacuum cleaner then you've come to the right place.

As a repair centre with over 17,000 Dysons repaired and in our 19th year, we repair the whole range of Dysons day in, day out so we see every fault.

From our experience the most common faults with the Dyson DC31 are:

  • Suction problems

  • DC31 cutting out which could be due to battery problems or suction problems

  • Not charging

  • Slow and fast flashing green light on the charger or main body

  • No power

Our troubleshooting video below is under 10 minutes but gives a broad overview of the problems you will experience, it will show you how to quickly and efficiently diagnose your Dyson DC31 to keep the cost of repair to a minimum or no cost at all.

  • We keep the videos jargon free and straight to the point and all videos come with subtitles.

  • We understand the majority of people are not highly technical and you just want to find out EXACTLY what the problem is and how much it will cost!

  • We do not strip batteries or main bodies down to repair electronic components as this is beyond a lot of people.

  • We simply diagnose what the problem is so you can order the correct part rather than throwing money at a bunch of parts that may or may not work.

While on the subject of spare parts, when ordering batteries please use only genuine Dyson batteries as the compatible batteries are poor at best which is why we do not sell them. Mains chargers and other compatible parts that we sell are of good quality, CE marked and are from a reputable global supplier.

Visit our dedicated parts website for all DC31 parts

Dyson DC31 troubleshooting Videos